What is Complex Care?

A complex care company provides comprehensive, coordinated healthcare services for individuals with complex medical needs. These patients often have multiple chronic conditions, disabilities, or other significant health challenges that require continuous and specialised care. Choice Complex Care team offer the following services:

Nurse chatting to elderly lady in bed
Care Co-ordination Managing

Organising multiple aspects of a patient’s healthcare, ensuring that Choice is aligned and informed about the patient’s health status and treatment plans.

Nurse clapping with sick boy in wheelchair
Personal Care Plans

Developing tailored care plans based on the unique needs of each patient, which may involve medical, therapeutic, and support services.

Carer helping elderly lady walk
Home Health Services

Providing medical care and assistance in the patient’s home, which can include nursing care, physical therapy, occupational therapy, and more.

Nurse checking patients breathing with stethoscope
Chronic Disease Management

Helping patients manage chronic conditions through regular monitoring, medication management, lifestyle coaching, and patient education.

Good complex care delivery requires not just competence, but compassion—a deep understanding of the patient’s unique individual journey and a commitment to navigating it together.

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Technology Integration

Utilising health technology solutions such as telehealth, remote monitoring, and electronic health records to enhance care delivery and coordination.

Holding hands to comfort
Support Services

Offering additional support such as social services, mental health counseling, nutritional guidance, and assistance with daily living activities.

Two female business woman having a meeting
Emergency Planning

Developing plans for emergency situations to ensure that patients receive timely and appropriate care during crises.

Hands gesturing in a meeting
Patient Advocacy

Acting as advocates for patients, helping them navigate the healthcare system, and ensuring they receive the best possible care.

Our Aims

By providing these services, Choice aim to improve health outcomes, enhance the quality of life for patients with complex needs, and reduce the overall cost of care by preventing hospital readmissions and managing conditions more effectively.